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Customer Service

Mears means Being There

At Mears, customer service begins by giving each guest the individual attention they deserve. From the greeters and behind-the-scenes professionals to the on-site coordinators and drivers you come in contact with, you will always be met with enthusiasm and our signature customer service. Our history of exceeding customer expectations is a result of our focus on driver training, vehicle maintenance and technology.

Our state-of-the-art technology is intended to provide you with peace of mind. With our easy online booking engine you can quote rates anywhere in the world, book trips within seconds and receive immediate email confirmations.  As an added service, you’ll automatically receive text message updates of your vehicle’s status.

Testimonials

“I’ve used different shuttle services in the past, but found Mears customer service to be outstanding, and I will happily again use Mears for my transportation needs, as well as recommend your services to my friends and family.”                                -David, Studio City, CA